Project Stakeholder Management Video – PMP/CAPM

Project Stakeholder Management

Project Stakeholder Management Processes
To Project Stakeholder Management Blog

The very reason that project exists is because of stakeholders. The project deliverables should match their expectations and this is why it is important to keep them involved so that first they can share what is their expectations and secondly you can manage the expectations which right communication. Technically good projects can be declared fail if they fail to meet the stakeholder’s expectations and satisfy their needs. Project Stakeholder Management processes do this for you.

First, you need to identify the stakeholders, understand their expectations, asses their involvement in terms of making an impact on the project or being Impacted by the project and then finally draw a stakeholder engagement plan and communication management plan to keep them informed with what is happening on the project and how could they support the decision and objectives of the project.

[embedyt]https://www.youtube.com/watch?v=av7B5C3esKk[/embedyt]

Project Stakeholder Management Processes

Identify Stakeholders (Planning)

Inputs Tools and Techniques Outputs
  • Project charter
  • Business documents
    • Business case
    • Benefits management plan
  • Project management plan
    • Communications management plan
    • Stakeholder engagement plan
  • Project documents
    • Change log
    • Issue log
    • Requirements documentation
  • Agreements
  • Enterprise environmental factors
  • Organizational process assets
  • Expert judgment
  • Data gathering
    • Questionnaires and surveys
    • Brainstorming
  • Data analysis
    • Stakeholder analysis
    • Document analysis
  • Data representation
    • Stakeholder mapping/ representation
  • Meetings
  • Stakeholder register
  • Change requests
  • Project management plan updates
    • Requirements management plan
    • Communications management plan
    • Risk management plan
    • Stakeholder engagement plan
  • Project documents updates
    • Assumption log
    • Issue log
    • Risk register

 

Plan Stakeholder Engagement (Planning)

Inputs Tools and Techniques Outputs
  • Project charter
  • Project management plan
    • Resource management plan
    • Communications management plan
    • Risk management plan
  • Project documents
    • Assumption log
    • Change log
    • Issue log
    • Project schedule
    • Risk register
    • Stakeholder register
  • Agreements
  • Enterprise environmental factors
  • Organizational process assets
  • Expert judgment
  • Data gathering
    • Benchmarking
  • Data analysis
    • Assumption and constraint analysis
    • Root cause analysis
  • Decision making
    • Prioritization/ranking
  • Data representation
    • Mind mapping
    • Stakeholder engagement assessment matrix
  • Meetings
  • Stakeholder engagement plan

 

Manage Stakeholder Engagement (Execution)

Inputs Tools and Techniques Outputs
  • Project management plan
    • Communications management plan
    • Risk management plan
    • Stakeholder engagement plan
    • Change management plan
  • Project documents
    • Change log
    • Issue log
    • Lessons learned register
    • Stakeholder register
  • Enterprise environmental factors
  • Organizational process assets
  • Expert judgment
  • Communication skills
    • Feedback
  • Interpersonal and team skills
    • Conflict management
    • Cultural awareness
    • Negotiation
    • Observation/conversation
    • Political awareness
  • Ground rules
  • Meetings
  • Change requests
  • Project management plan updates
    • Communications management plan
    • Stakeholder engagement plan
  • Project documents updates
    • Change log
    • Issue log
    • Lessons learned register
    • Stakeholder register

 

Monitor Stakeholder Engagement (Monitoring and Controlling)

Inputs Tools and Techniques Outputs
  • Project management plan
  • Resource management plan
  • Communications management plan
  • Stakeholder engagement plan
    • Project documents
      • Issue log
      • Lessons learned register
      • Project communications
      • Risk register
      • Stakeholder register
    • Work performance data
    • Enterprise environmental factors
    • Organizational process assets
  • Data analysis
    • Alternatives analysis
    • Root cause analysis
    • Stakeholder analysis
  • Decision making
    • Multicriteria decision analysis
    • Voting
  • Data representation
    • Stakeholder engagement assessment matrix
  • Communication skills
    • Feedback
    • Presentations
  • Interpersonal and team skills
    • Active listening
    • Cultural awareness
    • Leadership
    • Networking
    • Political awareness
  • Meetings
  • Work performance information
  • Change requests
  • Project management plan updates
    • Resource management plan
    • Communications management plan
    • Stakeholder engagement plan
  • Project documents updates
    • Issue log
    • Lessons learned register
    • Risk register
    • Stakeholder register

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Mudassir Iqbal, PMPMudassir Iqbal, PMPMudassir Iqbal, PMPMudassir Iqbal, PMPMudassir Iqbal, PMPMudassir Iqbal, PMP

 

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