Project Stakeholder Management Video - PMP/CAPM (PMBOK 6 - ECO 2019)

Mudassir IqbalMarch 6, 2019PMP ConceptsNo comments

Project Stakeholder Management

The very reason that project exists is because of stakeholders. The project deliverables should match their expectations and this is why it is important to keep them involved so that first they can share what is their expectations and secondly you can manage the expectations which right communication. Technically good projects can be declared fail if they fail to meet the stakeholder’s expectations and satisfy their needs. Project Stakeholder Management processes do this for you.

First, you need to identify the stakeholders, understand their expectations, asses their involvement in terms of making an impact on the project or being Impacted by the project and then finally draw a stakeholder engagement plan and communication management plan to keep them informed with what is happening on the project and how could they support the decision and objectives of the project.

Project Stakeholder Management Processes

Identify Stakeholders (Planning)

Inputs	Tools and Techniques	Outputs
Project charter Business documents Business case Benefits management plan Project management plan Communications management plan Stakeholder engagement plan Project documents Change log Issue log Requirements documentation Agreements Enterprise environmental factors Organizational process assets	Expert judgment Data gathering Questionnaires and surveys Brainstorming Data analysis Stakeholder analysis Document analysis Data representation Stakeholder mapping/ representation Meetings	Stakeholder register Change requests Project management plan updates Requirements management plan Communications management plan Risk management plan Stakeholder engagement plan Project documents updates Assumption log Issue log Risk register

Plan Stakeholder Engagement (Planning)

Inputs	Tools and Techniques	Outputs
Project charter Project management plan Resource management plan Communications management plan Risk management plan Project documents Assumption log Change log Issue log Project schedule Risk register Stakeholder register Agreements Enterprise environmental factors Organizational process assets	Expert judgment Data gathering Benchmarking Data analysis Assumption and constraint analysis Root cause analysis Decision making Prioritization/ranking Data representation Mind mapping Stakeholder engagement assessment matrix Meetings	Stakeholder engagement plan

Manage Stakeholder Engagement (Execution)

Inputs	Tools and Techniques	Outputs
Project management plan Communications management plan Risk management plan Stakeholder engagement plan Change management plan Project documents Change log Issue log Lessons learned register Stakeholder register Enterprise environmental factors Organizational process assets	Expert judgment Communication skills Feedback Interpersonal and team skills Conflict management Cultural awareness Negotiation Observation/conversation Political awareness Ground rules Meetings	Change requests Project management plan updates Communications management plan Stakeholder engagement plan Project documents updates Change log Issue log Lessons learned register Stakeholder register

Monitor Stakeholder Engagement (Monitoring and Controlling)

Inputs

Tools and Techniques

Outputs

Project management plan
Resource management plan
Communications management plan
Stakeholder engagement plan

- Project documents
  - Issue log
  - Lessons learned register
  - Project communications
  - Risk register
  - Stakeholder register
- Work performance data
- Enterprise environmental factors
- Organizational process assets

Data analysis
- Alternatives analysis
- Root cause analysis
- Stakeholder analysis
Decision making
- Multicriteria decision analysis
- Voting
Data representation
- Stakeholder engagement assessment matrix
Communication skills
- Feedback
- Presentations
Interpersonal and team skills
- Active listening
- Cultural awareness
- Leadership
- Networking
- Political awareness
Meetings

Work performance information
Change requests
Project management plan updates
- Resource management plan
- Communications management plan
- Stakeholder engagement plan
Project documents updates
- Issue log
- Lessons learned register
- Risk register
- Stakeholder register

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Mudassir Iqbal

Mudassir, the COO of AnaConEx Solutions, oversees operations across Pakistan, UAE, KSA, and the USA. With over 50 successful Odoo implementations since 2020, he ensures tailored solutions for businesses across industries. With more than 20 years of experience in leadership, project management, and business consulting, Mudassir is passionate about empowering others. He offers **PMP Certification courses** with a 100% success rate, along with **leadership coaching** to help professionals unlock their potential. As a mentor, Mudassir supports aspiring leaders in building essential skills, including **team building, communication, and soft skills**. His mentorship prepares professionals to tackle career challenges confidently. Beyond consulting, Mudassir is a dynamic **speaker and host**. He conducts webinars, conferences, and podcasts, including *TechTalk with Mudassir* and *Elevate to Leadership*, sharing insights on technology, leadership, and career growth. Through his writing platform, *My Corner!*, he reflects on two decades of professional experience, offering **practical advice and thought leadership** on topics like **ERP, digital transformation, and project management**. Mudassir is also the founder of **Know Your Project (KYP)**, an IT consulting and training firm. He has led **global digital transformation projects** in industries like finance, manufacturing, telecom, and logistics, with deep expertise in **BPR, IT governance, and ERP strategy** using platforms like Oracle, SAP, Microsoft Dynamics, and Odoo. Join Mudassir’s journey as he continues to shape leaders, drive operational excellence, and inspire meaningful change across industries.