Corrective action, Preventive action and Defect repairs.

Mudassir IqbalFebruary 9, 2023PMP Concepts1 comment

Corrective Action, Preventive Action, and Defect Repairs are all different terms used in quality management to address issues that arise during the production or delivery of goods or services.

A Change Request is a formal proposal to modify a project, product, or system. It is used to request the approval and implementation of changes that may have an impact on project scope, schedule, budget, or quality.

Corrective Actions:

Corrective Action is taken when a problem or non-conformance has already occurred and requires a solution to correct the issue. The aim of corrective action is to identify and eliminate the root cause of the problem to prevent it from happening again in the future.

Intentional activity that realigns the performance of the project work with the project management plan

Preventive Actions:

Preventive Action is taken to prevent a potential problem or non-conformance from occurring. The focus is on identifying and eliminating the root cause of the problem before it happens.

An intentional activity that ensures the future performance of the project work is aligned with the project management plan

Defect Repair:

Defect Repairs are actions taken to fix a problem or defect that has already occurred in a product or service

An intentional activity to modify a nonconforming product or product component.

Usage of Corrective action, Preventive action and Defect repairs.

Corrective Action is used when a problem has already occurred and requires a solution.
Preventive Action is used when there is a potential for a problem to occur and measures need to be taken to prevent it.
Defect Repairs are used to fix problems or defects that have already occurred in a product or service.

	Preventive Action	Corrective Action	Defect Repair
When to Use	Before Problems Arise	After Problems Arise	After the problem occurred
Starts With	Risk Assessment	Identification of the Root Cause of a Problem	Identify the defect, usually through customer complaints, internal audits
Nature	Proactive	Reactive	Reactive

Advantages

Implementing Corrective Action, Preventive Action,, and Defect Repairs can improve the overall quality of products and services and prevent problems from reoccurring.
They can also help to improve customer satisfaction and reduce the likelihood of customer complaints.
Defect Repairs can improve the reliability of products and services and reduce the likelihood of product failures.

Mudassir Iqbal

I am the founder of Know Your Project (KYP) IT Consulting and Training Company. We are based in Pakistan but work extensively with middle-market businesses directly in the European, Middle East and South Asia Regions, as well as through partnerships with multinational companies like yours. I have personally delivered several digital change projects across many sectors globally - including construction, technology, finance, manufacturing, warehousing, logistics, telecommunication. My areas of expertise are concerned with Business Process Re-engineering (BPR), IT Governance and Assurance, PMO Setup, and Business and IT Agility. I also have substantial experience strategizing ERP implementations and have been working with Oracle, SAP, Microsoft Dynamics and Odoo for the best part of my professional life. Both nationally and internationally, I’m also providing in-depth, high-caliber executive development and training in various fields, covering topics such as project planning, project management, leading teams, cultural change. I’m a passionate writer and speaker on the topics of Digital Transformation, CIO, ERP and Project Management.

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