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Project Quality Management Video- PMP/CAPM

Project Quality Management

Project Quality Management Processes
To Project Quality Management Blog

Quality on the Project is simply Conformance of the Requirement either stated or non-stated,ย  Customer Satisfaction, and Fitness of use. Project Quality Management processesย provide the tools and techniques to first define what are quality requirements and then making sure that the team is following the defined processes and finally controlling to identify any gap and improve continuously and consciously.

Project Quality Management Processes

 

Quality Management Plan (Planning)

Inputs Tools and Techniques Outputs
  • Project charter
  • Project management plan
    • Requirements management plan
    • Risk management plan
    • Stakeholder engagement plan
    • Scope baseline
  • Project documents
    • Assumption log
    • Requirements documentation
    • Requirements traceability matrix
    • Risk register
    • Stakeholder register
  • Enterprise environmental factors
  • Organizational process assets
  • Expert judgment
  • Data gathering
    • Benchmarking
    • Brainstorming
    • Interviews
  • Data analysis
    • Cost-benefit analysis
    • Cost of quality
  • Decision making
    • Multicriteria decision analysis
  • Data representation
    • Flowcharts
    • Logical data model
    • Matrix diagrams
    • Mind mapping
  • Test and inspection planning
  • Meetings
  • Quality management plan
  • Quality metrics
  • Project management plan updates
    • Risk management plan
    • Scope baseline
  • Project documents updates
    • Lessons learned register
    • Requirements traceability matrix
    • Risk register
    • Stakeholder register

 

Manage Quality (Execution)

Inputs Tools and Techniques Outputs
  • Project management plan
    • Quality management plan
  • Project documents
    • Lessons learned register
    • Quality control measurements
    • Quality metrics
    • Risk report
  • Organizational process assets
  • Data gathering
    • Checklists
  • Data analysis
    • Alternatives analysis
    • Document analysis
    • Process analysis
    • Root cause analysis
  • Decision making
    • Multicriteria decision analysis
  • Data representation
    • Affinity diagrams
    • Cause-and-effect diagrams
    • Flowcharts
    • Histograms
    • Matrix diagrams
    • Scatter diagrams
  • Audits
  • Design for X
  • Problem solving
  • Quality improvement methods
  • Quality reports
  • Test and evaluation documents
  • Change requests
  • Project management plan updates
    • Quality management plan
    • Scope baseline
    • Schedule baseline
    • Cost baseline
  • Project documents updates
    • Issue log
    • Lessons learned register
    • Risk register

 

Control Quality (Monitoring and Controlling)

Inputs Tools and Techniques Outputs
  • Project management plan
    • Quality management plan
  • Project documents
    • Lessons learned register
    • Quality metrics
    • Test and evaluation documents
  • Approved change requests
  • Deliverables
  • Work performance data
  • Enterprise environmental factors
  • Organizational process assets
  • Data gathering
    • Checklists
    • Check sheets
    • Statistical sampling
    • Questionnaires and surveys
  • Data analysis
    • Performance reviews
    • Root cause analysis
  • Inspection
  • Testing/product evaluations
  • Data representation
    • Cause-and-effect diagrams
    • Control charts
    • Histogram
    • Scatter diagrams
  • Meetings
  • Quality control measurements
  • Verified deliverables
  • Work performance information
  • Change requests
  • Project management plan updates
    • Quality management plan
  • Project documents updates
    • Issue log
    • Lessons learned register
    • Risk register
    • Test and evaluation documents

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