A control chart is a tool used to determine a process’s predictability, behaviour, and stability over time. It is ideal for repetitive processes with predictable results. It is a graphic display of a process over time. Control charts measure the performance of a process to ensure it is in control. When a process is in […]
The cost of quality (COQ) is the sum total of all costs incurred to ensure that a product or service meets the required level of quality. COQ includes costs associated with preventing defects, appraising the quality of products or services, and taking corrective action when defects are found. Cost Of Conformance and Cost of Non-Conformance […]
Kaizen is a Japanese term that means “improvement” or “change for the better.” It is a management philosophy and approach that focuses on the continuous improvement of all aspects of an organization, including products, services, processes, and systems. The idea behind Kaizen is that small, incremental improvements made on a regular basis can lead to […]
Joseph M. Juran is a renowned quality management expert and one of the pioneers of the quality movement. He is best known for his work in the field of Total Quality Management (TQM) and his contributions to the development of the quality management framework known as the “Juran Trilogy.” or Quality Trilogy, The Juran Trilogy […]
Six Sigma is a quality management methodology that is used to improve the efficiency and effectiveness of an organization’s processes. The goal is to identify and eliminate defects in a process, and to reduce variability in the process by using statistical methods and data analysis. Six Sigma approach The approach is based on a data-driven […]
Control Quality, Validate Scope and Quality Assurance are three terminologies which keep bugging every new PMP Aspirant. In the following article, I tried to make the two terms clear and then you might want to read the other one to be crystal clear with these terminologies. Control Quality Control Quality is the process of supervising […]
The following write up explains the difference between the Quality Assurance and the control Quality. Quality is the degree to which a set of inherent (existing) characteristics fulfils requirements. ISO 9000 Quality Assurance A set of activities that ensure quality in the processes by which end products are developed. Quality Assurance (QA) is the procedure […]
If as a Project manager you believe that get the things within Budget and on Schedule, your job is done, you are highly mistaken. You need to make sure that the product, service or result that you and your team is producing should be Fit to use and as per quality agreed or expected by […]
Customer satisfaction, which is generally defined as conformance to requirements and fitness for use Quality is the fourth aspect of the most important triple constraint on any project. Project Quality Management ensures that Project and process remain on track and are progressing as per the baseline estimations and requirements.Project quality management involves the procedures and […]